Starpulse Community FAQ

Being A Starpulse Member:

- What are the benefits of being a Starpulse member?
- Do I need a separate login for the forum/comments/contests?
- How do I register?
- How/Where do I log in?
- How do I change my password?
- How do I change my display name?
- What if I forgot my password/username?
- How do I make/change my avatar?
- How do I read my personal messages?
- How do I know if I have new personal messages?
- How do I send someone a personal message?
- How do I block personal messages from a certain member?
- How do I block personal messages altogether?
- How do I view a user's profile?
- How do I request someone to be my friend?
- How do I see a list of my friends?
- Suggested Friends? What are those, and where do I see a list of them?
- How do I remove someone from my friends list?
- How do I block personal messages altogether?
- How do I block friend requests from every member?
- How do I enter a Starpulse.com contest?
- How do I sign up for the Starpulse.com Newsletter?
- How do I sign up new contest alerts?
- How do I unsubscribe from Starpulse.com email alerts?
- How do I delete my profile?
- How do I disable the Meebo chat bar?
- Other Questions

Comments and Ratings:

- How do I comment on a news story?
- How do I comment on a person, movie, music act, or tv show?
- How do I read comments on a news story written by others?
- How do I read comments on a person, movie, music act, or tv show written by others?
- How do I edit my comments?
- How do I delete one of my comments?
- How do I report a comment for abuse/obscenity/spam?
- What is inappropriate to post as a comment?
- What are the punishments for posting comments that are inappropriate?
- How can I read one member's comment history?
- How do I rate a person, movie, music act, or tv show?
- How do I rate a picture?

Submitting and Using Content:

- How do I get myself included in Starpulse.com's celebrity listings?
- How do I submit a client to be included in your celebrity, TV, movie, and/or music listings?
- How do I submit press releases to be used in the news blog?
- How do I submit photos?
- Can I use your photos for a school project?
- Can I use your news for a school project?
- How do I reference you in my bibliography?
- Can I use your news on my website?
- How do I offer content to be reviewed or editorial/interview oppurtunities to your staff?
- What is your address to send review materials?
- How do I set up contests?

- What are the benefits of being a Starpulse.com member?
As a Starpulse.com member, you have the ability to post in the Starpulse.com forums and comment on news stories, people, and pictures. You can also rate people and pictures, as well as enter hot contests. With your personal profile, you can make friends with other members and see what they're up to. All of these features are open only to Starpulse.com members, and it's all FREE.

- Do I need a separate login for the forum, comments, and contests?
Nope! Your login works throughout the site, whether you are posting in the forum, commenting on the news, or entering a contest.

- How do I register?
Just about every Starpulse.com page has a Login | Register link at the upper-right side of your screen. Click the link and fill out the Register information. An email will be sent to the email account you registered, with your account's details. You can also simply click on any comment box while logged out, and the site will ask you to log in or register before entering any comments.

- How/Where do I log in?
On every Starpulse.com page there is a Login link at the upper-right side of your screen. Click that button and fill out your login info. You should be all set to go! You can also simply click on any news or comment box while logged out, and the site will ask you to log in before entering any comments

- How do I change my password?
On every Starpulse.com page is a "My Profile" button that you click to get to your profile and settings. Once there, click the Account Settings button in the left-hand panel. Then fill out the "Choose Password" and "Verify Password." Click update profile, and you should be all set.

- How do I change my display name?
On every Starpulse.com page is a "My Profile" button that you click to get to your profile and settings. Once there, to the right of your avatar will be an "Account Settings" link. Click this, and then fill out the "Display Name" form. Click "update profile," and you should be all set. Note: You still need to use your original username to log in! This only changes your display name, which is what other users will see when you comment or post.

- What if I forgot my password/username?
First, go to the login page Here. Click the "Forgot your password?" link. Enter your username or email. Follow the instructions in the email to reset your password.

- How do I make/change my avatar?
Find a picture that you want to use as an avatar. It should be SQUARE and small, sized 65x65, but the forum will resize it for you. You can do a google image search or a yahoo image search for images you may want to use. Keep in mind that some sites don't want you using their images as it takes up THEIR bandwidth, so what you choose may not work, or it may only work for a short time. In this case you'll just have to change it. Once you find a picture, right click it and select "view image." Next, copy the web address from the address field in your browser (right click, copy). Next, click "Change Avatar" at the top left on any page (you need to be logged in - you can do this in either the forum or on almost any Starpulse page). Then click profile information, and paste in a URL from an external source by following the instructions above.

More info on this process can be found here

Starpulse.com currently offers a library of icons to choose from to use as your avatar. Simply click "Change Avatar" at the top left on any page, click on "Profile Information," then click the gallery link below the "Avatar URL" form. Click through the pages, and then click on the avatar you want.

- How do I read my personal messages?
There are several ways to accomplish this. First, you can click the envelope icon that is next to your avatar on the top left of every Starpulse page. If you are on your profile page, you can click the "Messages" link.

- How do I know if I have new personal messages?
The envelope icon you click on to read your messages that is next to your avatar on the top left of every Starpulse page will change to an envelope with a green arrow any time you have a new personal message. Click on it to go to your inbox so you can read your new message.

Or, if you are on your profile page, you can see how many new messages you have. The Messages link should display something like Messages (2/3). The 2 is unread messages, the 3 is total messages - so in this example you would have 2 new messages, and one that you have already read.

- How do I send someone a personal message?
Click on any user's avatar and then click on the "Send Message" button when the menu appears. This will automatically fill out their username into a new message window for you. Then fill out the subject and write your message. Click the send message button - it will show a confirmation that your message has been sent.

- How do I block personal messages from a certain member?
Simply click on a user's avatar and click "Block this user" from the pop-up menu.

- How do I block personal messages altogether?
If you want to block everyone from sending you personal messages, go to your My Profile page, then your Notification Settings (in the left list). There is a section entitled Interaction With Other Members. Click the checkbox next to "Block all personal messages."

- How do I block friend requests from every member?
If you want to block everyone from sending you friend requests, go to your My Profile page, then your Notification Settings (in the left list). There is a section entitled Interaction With Other Members. Click the checkbox next to "Block all friend requests." - How do I view a user's profile?
Simply click on a user's avatar or username and click "View Profile" from the pop-up menu.

- How do I request someone to be my friend?
Click on a user's avatar and click "Add as Friend." If you are on their profile page, you can also click the "Add as Friend" button in the left-hand column. The user will get a message and can either decide to be your friend or not. A notification will be sent if they say yes, and they will be added to your friends list.

- How do I see a list of my friends?
Go to your profile, and then click the Friends button in the left-hand column. The link will also have a number next to it that displays your total number of friends.

- Suggested Friends? What are those, and where do I see them?
When you are in your Friends section of your profile, there is a section called Suggested Friends. This is a list of people who are friends with your friends. You may know these people, or have similar interests.

- How do I remove someone from my friends list?
Go to your profile, and then click the Friends button in the left-hand column. Click the avatar of the user you wish to remove, and then click Remove This Friend. Or, you can go to a friend's profile by clicking on their avatar and click "View Profile," and then clicking on "Remove Friend" in the left-hand column.

- How do I enter a Starpulse.com contest?
Starpulse.com lists every contest on one single page here. Once you see a contest that interests you, click the "Enter To Win" link for more information and the sign-up form. Fill out the form, making sure to enter correct information for those marked with a red star - this helps Starpulse send the prize to the right house! Once the form is filled, click the Enter Contest button once. That's it! Now your information will be saved for future contest entries, so you don't have to fill out that form ever again - simply click enter to win on any contest, and when the page loads, your info is filled out for you!

- How do I sign up for the Starpulse.com Newsletter?
When you create an account or sign up for a contest, you are automatically signed up for the Newsletter. To see the current status of your newsletter subscription, go to your Profile Page by clicking the "My Profile" link at the top left of every Starpulse.com page. If you are logged out, you will need to log in first. Once there, click on Notification Settings in the left-hand column. Here you can check or un-check "Include me in the Starpulse Newsletter" as you please. The Starpulse.com Newsletter will be a digest of all of the new additions to Starpulse.com, like interviews and brand-new features added. It's the best way to keep up with everything Starpulse.com.

- How do I sign up for new contest alerts?
When you create an account or sign up for a contest, you are automatically signed up for the weekly digest of new contests added to Starpulse. To see the current status of your contest alert subscription, go to your Profile Page by clicking the "My Profile" link at the top left of every Starpulse.com page. If you are logged out, you will need to log in first. Once there, click on Notification Settings in the left-hand column. Here you can check or un-check "Notify me by email when new contests are added" as you please. Our New Contest email is sent every week and lists all of the new contests added in the last 7 days. If you're a contest addict, this is the best way to make sure you've entered everything!

- How do I unsubscribe from Starpulse.com email alerts?
Go to your Profile Page by clicking the "My Profile" link at the top left of every Starpulse.com page. Once there, click on Notification Settings in the left-hand column. Here you can sign up for or unsubscribe to every email alert we currently offer. Simply uncheck the boxes to end your subscription, and then clicking the "Update Profile" button at the bottom. You can just as easily sign back up for them by re-checking the box.

- How do I delete my profile?
To delete your profile, go to your profile page by clicking "My Profile" next to your username in the upper left-hand corner of every page. Then, click "Account Settings" in the left-hand column. There is a button that says "Delete my account". After clicking this, a pop up will ask you to confirm the deletion. Once your profile is deleted, you will be sent to Starpulse.com's home page, and you will no longer be able to login with that profile.



- How do I disable the Meebo chat bar?
To disable the Meebo chat bar, go to your profile page by clicking "My Profile" next to your username in the upper left-hand corner of every page. Then, click "Noficiation Settings" in the left-hand column. Under the heading "Interaction With Other Members," uncheck the "Enable the Meebo chat bar" setting. Click "Update Profile" button at the bottom. - Other Questions
Something that we didn't cover and you need answers to? Need further explanation? Go to our Contact Us page by clicking the link at the bottom of any Starpulse.com page. Under the "Department you would like to contact" section, use the drop-down box to select "Member Help." Fill out the rest of the form, click "Send Message" and we will try to get back to you as soon as possible.


Comments and Ratings:

- How do I comment on a news story?
First, click the read more button (yes, we actually prefer that most of the story is read before one comments). If you are logged in, simply type into the big box below the story and then the Add Comment button. If you are logged out, you must click the Log In button and log in first.

- How do I comment on a person, movie, music act, or tv show?
On the right side of every topic is a large blue console. Here you can see the latest comments by a Starpulse.com member, as well as add your own. If you are not logged in, it will ask you to lo gin before letting you write a comment. After you are logged in, simply type your comment into the box and click "Add Comments." Your comment should appear in a matter of moments.

- How do I read comments on a news story written by others?
If you are the news main page, you can click on the number right above each headline, next to that story's category. If there is no number there, there aren't any comments yet. If you are reading the full story, at the bottom there will be a link that says "Read # Comments." If that link isn't there, then there are no comments on the story yet.

- How do I read comments on a person, movie, music act, or tv show written by others?
On the right side of every topic is a large blue console. Here you can see the latest comments by a Starpulse.com member, as well as add your own. Below the latest member comment is a link that says "Read # Comments." Click this link to see all of the comments on that topic. If there is no link, there are no comments on that topic yet.

- How do I edit my comments?
Below each of your comments is a link that says edit. Click this, change your comment, then click save.

- How do I delete one of my comments?
Below your comment should be a link that says "Edit." If not, you probably aren't logged in. Click the edit button, and then click the "Delete" button. Note: This is permanent, so be sure you want to delete it!

- How do I report a comment for abuse/obscenity/spam?
There is a report link below every comment. Click this link and use the drop-down box to mark it as abusive (swearing, berating other members) or as spam (advertisement, gibberish). After that, press the submit button. Please only use this in the correct situations. Those who abuse the report feature will be dealt with.

- What is inappropriate to post as a comment?
Sexual, racist, and insulting comments are generally looked down upon. We understand that different people have different beliefs. It is fine to reflect these beliefs in the comments or message boards unless it comes in the form of hatred towards another person. Constant swearing or advertisements will also be brought to our attention.

- What are the punishments for posting comments that are inappropriate?
Those that continually post inappropriate comments will be banned for a period of time. If it is extremely bad, such as posting links to adult sites or assaulting other members constantly, it will be a lifetime ban on that IP, meaning no one from that location can log in despite the username.

- How can I read one member's comment history?
To read all of the comments by one member, simply click on their username above one of their comments. The number beside their name states how many comments and forum posts they have submitted overall.

- How do I rate a person, movie, music act, or tv show?
Simply go to the topic, and on the right will be the Starpulse window. You will see five stars. Click on one of the five stars, 1 (on the left) being worst and 5 (on the right) being best. You can also see the average rating, the number of people who have rated the topic, and your own rating. You can change your rating at any time by choosing a different star.

- How do I rate a picture?
Simply click on the thumbnail of the picture you wish to rate, and on the right will be the Starpulse window. You will see five stars. Click on one of the five stars, 1 (on the left) being worst and 5 (on the right) being best. You can also see the average rating, the number of people who have rated the picture, and your own rating. You can change your rating at any time by choosing a different star.


- Submitting and Using Content:

-
How do I get myself included in Starpulse.com's celebrity listings?

Go to our Contact Us page found at the bottom of every page on Starpulse.com. Fill out the form and set the Department drop-down to "Editorial and Reviews." Please make your intentions clear in the message box. Only serious inquiries, please. Please add starpulse.com to your accepted email list, if you expect a reply. If you do not know how to do this, refer to your email provider's help section.

- How do I submit a client to be included in your celebrity, TV, movie, and/or music listings?

Go to our Contact Us page found at the bottom of every page on Starpulse.com. Fill out the form and set the Department drop-down to "Editorial and Reviews." Please make your intentions clear in the message box. Only serious inquiries, please. Please add starpulse.com to your accepted email list, if you expect a reply. If you do not know how to do this, refer to your email provider's help section.

- How do I submit press releases to be used in the news blog?

Go to our Contact Us page found at the bottom of every page on Starpulse.com. Fill out the form and set the Department drop-down to "Editorial and Reviews." Please make your intentions clear in the message box. Only serious inquiries, please. Please add starpulse.com to your accepted email list, if you expect a reply. If you do not know how to do this, refer to your email provider's help section.

- How do I submit photos?
Go to our Contact Us page found at the bottom of every page on Starpulse.com. Fill out the form and set the Department drop-down to "Business Development." Please make your intentions clear in the message box. Please add starpulse.com to your accepted email list, if you expect a reply. If you do not know how to do this, refer to your email provider's help section.

- Can I use your photos for a school project/etc?
All of the pictures on Starpulse.com were either licensed directly from a photographer, or an agency, or supplied by a studio and/or promotional agency for use on Starpulse.com. Starpulse has no authority to give you permission to use a photo for any purpose, because we do not directly own the copyright.

However, Starpulse.com does list the original copyright owner. You must contact this person for permission to use their photo - be it ABC, NBC, PR Photo, or another company. A Manual for Writers states "Illustrative material protected by copyright, whether published or unpublished, usually requires permission from the copyright owner before it can be reproduced even in a dissertation. It is the writer's respnosibility to determine what is under copyright and obtain permission to use it. "The credit line may run at the end of the legend, usually in parentheses, or the pertinent facts may be worked into the legend. If most or all of the illustrations are from a single source, that fact may be stated in the preface or acknowledgments."

Additional attribution examples can be found on Wikipedia and About.com

- Can I use your news for a school project?
Yes, as long as it is not for commerical purposes and you give credentials properly. Look below for how to correctly use Starpulse.com as a source in your bibliography.

- How do I reference you in my bibliography?
For News Stories: If there is an author, list it first. Title of item is underlined. Type "Online" to signify it is an online source. Put the date of access. Put the website address in brackets one line below.
Example: Kharakh, Ben. Starpulse Sits Down With Crispin Glover To Discuss His New Film and More. Online. December 4, 2007.
<http://www.starpulse.com/news/index.php/2007/11/24/starpulse_sits_down_with_crispin_glover_/>.

- Can I use your news on my website?
Yes! We only ask that you link back to the original story here on Starpulse.com within your news post. You you want the entire feed, RSS and XML feeds can be found here.

- How do I offer content to be reviewed or editorial/interview oppurtunities to your staff?
Go to our Contact Us page found at the bottom of every page on Starpulse.com. Fill out the form and set the Department drop-down to "Editorials and Reviews." Please make your intentions clear in the message box. Please add starpulse.com to your accepted email list, if you expect a reply. If you do not know how to do this, refer to your email provider's help section.

- What is your address to send review materials?
Media Holdings LLC,
Review Department - Starpulse.com
25 Business Park Drive
Branford, CT 06405

- How do I set up contests?
You can check out our current contest format on the Contests Page. As it says near the top right of that page, you can drop a line to contests@starpulse.com if you are interested in running a contest on Starpulse.com. Please add starpulse.com to your accepted email list, if you expect a reply. If you do not know how to do this, refer to your email provider's help section.